Policies

Resort Policies

Lilleys’ Landing has been hosting Taneycomo vacations and fishing trips for over 4 decades! Over the years we’ve built our policies around providing a clean, safe, peaceful, and pleasant destination for all our guests.

Please read over these items before booking your reservation. If you have any questions, don’t hesitate to ask!

All Our Units Include:

All linens for bedrooms, bathrooms and kitchens.
Pots and pans, cooking tools and some bakeware. (Crock pots, griddles and other special pans available upon request as well as hair dryers.)
Dishes, silverware, glasses, coffee cups, and salt & pepper shakers.
Coffee pot and filters, toaster, and microwave.
Dish soap, scrubber and dish drainer.
Cable television.
Air conditioning and heating.
Barbecue grill outside, for each unit.

Discounts

10% off any reservation booked in one room for seven consecutive nights or more.
Military discount: 10% off boat rentals with identification.
Anyone can rent a boat for five consecutive days for the price of four!

Cancellation Policy

Cancel eight weeks before your arrival date, and your deposit will be fully refunded. Cancellations made within eight weeks of your reservation will be refunded only if we are able to rebook the entire reservation. Early departures are handled as cancellations, refunded only after we rebook the entire reservation.

Last minute cancellations (within the week of the reservation) and early departures are still responsible for the full reservation amount. This will only be refunded if the room is rebooked.

We consider a reservation as a simple contract between informed parties, so it is essential that you notify us as soon as possible when you need to cancel in order for us to do our best to rebook the reservation. If a guest does not show up for a reservation, they automatically lose their deposit and will be charged for the full reservation amount.”

Group Policy

When a group or family occupies four or more units, one night’s deposit is required to make the reservation, and the total balance of all rooms is due 120 days before the arrival date. This can be paid by installments. Cancel 120 days before your arrival date, and your deposit will be fully refunded. On the other hand, cancellations made within 120 days of your reservation will be refunded only as we are able to re-book the entire reservation.

Pet Policy (Dogs Only)

Please read our pet policy here: Pet Policy

How To Make A Reservation

You can make a reservation online here. You can also reserve over the phone at 1-866-545-5397 during our office hours, 7 a.m. to 6 p.m. Central Time, seven days a week. Notifying us first of your preferred dates and estimated number of guests is helpful. Email is handy for inquiries and general information, but we do not take reservations via email. We require the first night’s rent as deposit to hold a reservation, which may be paid by credit card or check.

Facts To Consider:

We cannot book more than 365 days in advance. This gives our present guests first shot at rebooking for the same dates the following year.
Reservations between Memorial Day to mid August must be for seven nights or more up until January 1st of the coming new year. We know that many guests do know their summer weeks of vacation before Christmas; this allows us to secure those weeks for them before booking shorter stays.
During the summer season we primarily book week long stays from Saturday to Saturday, except for the four-bedroom private house (unit #26), which can be booked Friday to Friday.
We do not allow Sunday check-ins or check-outs during summer weeks, Memorial Day weekend through mid-August.
We require a three-night minimum for advance reservations from May 15 through October 31 and on holiday weekends. Walk-ins are welcome anytime we have availability.
Only a two-night minimum is required for advance reservations durning the Winter season. We also fill one and two-night openings as they develop in the schedule, so please call us for even those last-minute getaways.

Payment

Payment in full is due upon arrival. Guests are responsible for all days reserved. We accept Visa, Mastercard, American Express and Discover credit cards.

Check-In & Check-Out Procedures

Check-in time is anytime after 3 p.m. (4 p.m. for the larger units #15, 16, 17, 18, 23, 25, 26, & 27) — but boats can be rented as early as 7 a.m. (6:30 a.m. in the summer.) Guests must check out by 10 a.m. unless late departure has been cleared by the office staff well in advance.

Smoking Policy

All of our buildings are smoke free year-round. Guests may smoke outside, but there is a $500 fine if smoke is detected inside a room. You are welcome to smoke outdoors as long as it does not bother anyone else, but please ensure the smoke doesn’t drift inside units, office buildings or public bathrooms.

Please note that while recreational marijuana is now legal in Missouri, it is prohibited in public places, meaning no place on the resort grounds would it be legal.